Stress, overload, isolation and disconnection make life harder than ever. While working from home and online meetings via zoom can affect our personal lives and reduce productivity, we must gradually get used to new problems at work in the current period. . 

The drastic change in working style coupled with future uncertainties makes mental and emotional issues need more attention in the workplace. That is why Emotional Intelligence needs more attention, although they have been practiced by many of the world's leading businesses such as Google and Zappos for a long time.

This article will help you: <ul> <li> Understand what emotional intelligence is </li> <li> Why should develop emotional intelligence at work </li> <li> Learn how to develop emotional intelligence in the Google way </li> <li> Practice exercises quickly even while at work </li> </ul>

Why is emotional intelligence important?

First we need to understand Emotional Intelligence, English is Emotional Intelligence (commonly known as EQ or EI). Put simply, Emotional Intelligence is the ability to perceive one's own emotions, know how to manage those personal emotions, and manage relationships through empathy and compassion. Emotional intelligence is a type of intelligence that has been recognized by many researchers. Harvard educational psychologist Howard Gardner, who invented the <a href="https://www.verywellmind.com/gardners-theory-of-multiple-intelligences-2795161">famous multi-intellectual theory</a> , argues that humans have a variety of intelligence, including internal intelligence (Intrapersonal Intelligence) and Interpersonal-Social Intelligence (Interpersonal-Social Intelligence) are two mentioned intelligence that have similarities with the concept of Emotional Intelligence popularized by author Daniel Goleman.

Ảnh: verywellmind

In the book about Emotional Intelligence, Daniel Goleman thinks that to manage your emotions well you need to master the following 5 skills: <ul> <li> Self-Awareness: Develops the ability to perceive your inner emotional states and what you present outward as instinct. </li> <li> Self-regulation: The ability to control emotional impulses </li> <li> Motivation: The ability to self-motivate an individual goal </li> <li> Empathy: Recognizing the emotions, needs, and concerns of others </li> <li> Social Skills: The ability to use emotions to influence others </li> </ul>

So is EQ really important at work?

By reading this you know why the EI is important. The 5 skills mentioned above are the skills that greatly contribute to the development of soft skills at work. In the work environment, we often say that "attitude is more important than skill level" refers to a good working attitude in many situations created from a high emotional intelligence. Here are examples of employees with high EQ and low EQ:

<table> <tbody> <tr> <td> Staff with high EQ </td> </tr> <tr> <td> <ul> <li> Better decision-making and problem solving </li> <li> Stay calm under high pressure </li> <li> Resolve conflicts </li> <li> Have higher empathy </li> <li> Systematically listen, reflect, and respond to criticism </li> </ul> </td> </tr> </tbody> </table>   <table> <tbody> <tr> <td> Employees have low EQ </td> </tr> <tr> <td> <ul> <li> Play the role of a victim, avoid responsibility or mistakes at work </li> <li> Passive or aggressive communication </li> <li> Refuse to work in groups </li> <li> Ignore the opinions of others, or criticize others </li> </ul> </td> </tr> </tbody> </table>

At work, an employee with high EQ can help improve communication, teamwork, management, problem solving. That is also the reason why the higher the level, the more important these skills are than specialized skills. In addition, emotional intelligence can help improve concentration and calm, improve work performance, increase endurance and avoid work exhaustion and promote creativity. The good news is that it is possible to practice and improve your EQ over time.

Develop emotional intelligence in the Google way

Google is a well-known case where it has enjoyed <a href="https://siyli.org/">a huge</a> <a href="https://www.businessinsider.com/search-inside-yourself-googles-life-changing-mindfulness-course-2014-8">response when it comes to adopting Search Inside Yourself</a> keywords on emotional intelligence at work and establishing SIYLI that allows individuals outside of Google to learn as well.

Ảnh: nytimes

First, we need to understand that Google applies mindfulness as the foundation of the exercises, which encourages learners to practice meditation on a daily basis. Let's learn from google by focusing on the 3 main parts below: <ul> <li> Practice concentration : when you are under stress or scolded by your boss, or anything distracts you, you have the skills to return your mind to a calm and clear state. This is the foundation of intelligence. </li> <li> Self-awareness : Once your mind is calmer and clearer, you need to create quality self-awareness, including a lot of self-management skills. This skill needs to improve over time. You get to know yourself better enough to be able to manage your own emotions. </li> <li> Mind Habits: Positive habits are trained to nourish your brain, thinking about people and thinking to yourself - think kindness, for example. : "I want this person to be happy." Once you get into the habit, you won't have to think about it anymore, it will come naturally. </li> </ul>

Ảnh: mindful.org

Besides, listening and daily practice following SIY meditation exercises below help improve and develop emotional intelligence in your work. <ul> <li> <a href="https://siyli.org/resources/guided-meditation-focused-attention">Focus Attention</a> : only about 9 minutes or 3 minutes of practice has helped you improve your concentration, clarity and calmness. </li> <li> <a href="https://siyli.org/resources/guided-meditation-open-awareness">Open Awareness:</a> A practice exercise that helps you train your ability to observe your own thoughts and feelings. </li> <li> <a href="https://siyli.org/resources/guided-meditation-impermanence">Impermanence: Impermanence</a> is another practice that helps you train your ability to observe your own thoughts and feelings. </li> <li> <a href="https://siyli.org/resources/guided-meditation-body-scan-1">Body Scan</a> : 15-minute exercises help improve awareness of your entire physical body, from which more information about your own emotions and behaviors. </li> <li> <a href="https://siyli.org/resources/guided-meditation-compassion-practice">Compassion</a> : compassion exercises to help you avoid overload and exhaustion. </li> <li> <a href="https://siyli.org/resources/just-like-me-with-meg-levie">Just like me</a> : 9 minute short exercises are enough for you to develop empathy with your coworkers. </li> <li> <a href="https://siyli.org/resources/guided-meditation-compassion-for-yourself-others">Compassion for Self and Others</a> : find balance, take care of yourself (Self-care) and develop concern for others. </li> </ul>

Develop Emotional Intelligence the Google Way

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